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Old July 14th, 2016, 07:29 PM
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KayKay KayKay is offline
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Re: My dishwasher died! :(

DH planned to, but he decided to just go ahead with the recommendation. We have a 10 year history with the company that attempted the repair, and we trust them. They aren't billing us a penny for either of the control boards that they installed or for the labor (probably 20 hours among all of the visits) because "they didn't fix it." We're actually really pleased (always have been) with the customer service. For that reason, we're pretty content to allow them to install another unit.

I wasn't clear enough in my last post, I don't think. The manufacturer of the unit is the one telling us that the new one will "plug and play" with the old system. It isn't the company we do business with locally.
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